Terms of service
Last updated: September 18, 2026
This website is operated by NORYX PARTNERS LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Riley & James.
By visiting our site and/or purchasing something from us, you engage in our services (the “Service”) and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced on our website.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of these Terms, you may not access the website or use our Services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
1) Online store terms
By agreeing to these Terms, you confirm that you are at least 18 years old or have reached the legal age of majority in your state or jurisdiction of residence.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable federal, state, or local laws or regulations while using the Service.
You must not transmit any worms, viruses, malicious software, or other destructive code. Any breach of these Terms may result in termination of your access to the Service.
2) General conditions
We reserve the right to refuse Service to anyone for any lawful reason at any time, subject to applicable law.
You understand that your information, excluding payment details, may be transferred unencrypted and may involve:
- Transmissions over various networks
- Changes to conform and adapt to technical requirements of connecting networks or devices
Payment information is encrypted during transmission in accordance with the security measures used by our payment processors and e-commerce platform.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
3) Accuracy, completeness, and timeliness of information
We make reasonable efforts to ensure that information on this website is accurate and up to date. However, information may occasionally be incomplete, inaccurate, or outdated.
The material on this site is provided for general informational purposes and should not be relied upon as the sole basis for making decisions where more accurate, complete, or timely sources of information are available.
4) Modifications to the Service and prices
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice, subject to applicable law.
To the fullest extent permitted by law, we will not be liable for any modification, price change, suspension, or discontinuation of the Service.
5) Products or services
Certain products or services may be available exclusively online and may be available in limited quantities. Returns and refunds are subject to our Return & Refund Policy.
We make every reasonable effort to display product images, colors, descriptions, measurements, and other details as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color or appearance of a product.
We reserve the right, subject to applicable law, to:
- Limit the sale of our products or Services to any person, geographic region, or jurisdiction
- Limit the quantities of any products or Services we offer
- Modify product descriptions, specifications, or pricing at any time without notice
- Discontinue any product or Service at any time
6) Accuracy of billing and account information
We reserve the right to refuse, limit, or cancel any order, subject to applicable law. This may include orders that appear to have been placed by dealers, resellers, distributors, or through fraudulent or unauthorized activity.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your information when necessary so that we can complete your transactions and contact you when needed.
7) Optional tools
We may provide access to third-party tools or services that we do not monitor, control, or operate.
You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind from us, except where otherwise required by law.
Your use of optional third-party tools is at your own discretion and subject to the terms and policies of the applicable third-party provider.
8) Third-party links
Certain content, products, or services available through our website may include materials or links from third parties.
We are not responsible for examining or evaluating the content, accuracy, policies, products, or services of third-party websites or providers.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
9) User comments, feedback, and submissions
If you submit comments, reviews, suggestions, ideas, feedback, photos, or other materials to us, you agree that we may use, reproduce, edit, publish, distribute, and otherwise use that content as reasonably necessary to operate, market, and improve the Service, subject to applicable law and our Privacy Policy.
You are responsible for ensuring that any content you submit does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
We reserve the right to remove content that we reasonably determine to be unlawful, abusive, defamatory, obscene, misleading, or otherwise inappropriate.
10) Taxes
Prices on our website are displayed in U.S. dollars (USD) unless otherwise stated.
Applicable sales tax or other taxes may be calculated and added at checkout based on the shipping destination, the nature of the product, and applicable federal, state, or local tax requirements.
11) Errors, inaccuracies, and omissions
Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel affected orders where appropriate, subject to applicable law.
12) Prohibited uses
You are prohibited from using the website or its content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any applicable federal, state, local, or international law or regulation
- To infringe or violate intellectual property rights
- To harass, abuse, insult, harm, defame, intimidate, or discriminate against others
- To submit false, deceptive, or misleading information
- To upload or transmit viruses, malware, or other malicious code
- To collect or track the personal information of others unlawfully
- To spam, phish, scrape, crawl, or otherwise misuse the Service
- To interfere with or circumvent the security features of the Service or any related website
Violation of these restrictions may result in termination of your access to the Service.
13) Disclaimer of warranties; limitation of liability
To the fullest extent permitted by applicable law, the Service and all products and services delivered through the Service are provided on an “as is” and “as available” basis, unless otherwise expressly stated.
We do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, NORYX PARTNERS LLC, Riley & James, and their respective officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
14) Governing law
These Terms and any separate agreements through which we provide Services to you are governed by and construed in accordance with the laws of the State of Wyoming and applicable laws of the United States, without regard to conflict-of-law principles.
Nothing in this section limits any mandatory consumer rights or protections that may apply to you under the laws of your state of residence.
15) Payment methods
We accept secure payment methods, which may include major credit and debit cards and digital wallets where available.
The payment methods available for your order will be displayed at checkout.
16) Store credit
In certain circumstances, such as when an alternative resolution is agreed upon with our customer support team, we may offer store credit.
Store credit may be subject to specific conditions communicated at the time it is issued and may only be used in accordance with those conditions.
This section does not limit any rights you may have under applicable federal, state, or local consumer protection laws.
17) Contact information
- Store name: Riley & James
- Company name: NORYX PARTNERS LLC
- Employer Identification Number (EIN): 41-3638941
- Business address: 30 North Gould St Ste R, Sheridan, Wyoming 82801, United States
Riley & James is operated by NORYX PARTNERS LLC and currently serves customers within the United States.
Customer support details:
- Email: contact@shoprileyandjames.com
- Phone: +1 617-982-1077
Customer support hours (Eastern Time):
- Monday to Friday: 9:00 AM–5:00 PM
- Saturday & Sunday: 10:00 AM–5:00 PM
We aim to respond to all inquiries within 24 hours on business days.